We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at celoexem@outlook.com . Please note that returns will need to be sent to the following address
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at celoexem@outlook.com .
🛑 CELOEXEM TECHNOLOGY PRIVATE LIMITED – Order Cancellation Eligibility
At CELOEXEM, customer satisfaction is our priority. We provide a flexible cancellation policy to ensure a hassle-free shopping experience.
✅ Eligibility Criteria for Order Cancellation
- Orders can be cancelled within 24 hours of placing the order or before the item is shipped, whichever comes first.
- Once the order has been dispatched or processed for shipment, cancellation requests will not be accepted.
- Prepaid orders are eligible for a full refund if cancelled within the allowed time.
- Custom, bulk, or special orders are non-cancellable after processing begins.
📝 How to Cancel Your Order
- Login to your CELOEXEM account and go to the Orders section.
- Click on the order you want to cancel and choose Cancel Order.
- Or reach out to our customer support:
📞 9635238045
📧 celoexem@outlook.ocm
💰 Refund Processing
Eligible refunds will be initiated to the original payment method within 5–7 business days after confirmation.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically Credited on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact celoexem@outlook.com .